329 Bridgeport Ave
Shelton, CT 06484
Sales: 877-473-0203
Used Cars: 877-454-8207
Sales Department
| Sun | 11:00am – 4:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:30pm |
| Tue | 8:00am – 5:30pm |
| Wed | 8:00am – 5:30pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Shelton, CT that carry Nissan, GMC, Cadillac, Buick
Showing the most recent reviews from Cars.com and DealerRater.
I chose this dealership to make a change from the one one
I chose this dealership to make a change from the one one I was going to get a better service and get quality service but to my surprise my experience was horrible , the service department was supposed to diagnose the car and they did, my car need a new ac blower fan and a new air filter and that is all ! They call me letting me know about the job and price which I agree and then they call me to let me know that the car was ready but to my surprise when I got there the ac wasn’t working properly and decided to speak to the service team again and they see the issue and promise to fix it with not extra charges and they let me have a car for the weekend which was nice because I work and need it transportation. The weekend pass and they call me on Monday to let me know that they found that the car need it a new resistor and the vents were clog with debris and they need it for a least 3-4 hours of work and the new bill that was on top or separate from the first time was almost the same amount ! They apologized for not looking deep the first time and they don’t know what happen but now they want to charge me a fee of $220 per hour and my second bill was going to be almost $700, I told them that is not possible that they charging me with more money for something that should of been done in the first place and is not my fault that their technician are not going above and beyond to take care a customer car ! They ending up not finishing the job and charge me only for the resistor ! The service person at the dealership was very nice but the technician are not and will never trust this dealership to do a job on my car ! This was by far a disappointing experience at a dealership we’re they have the experts and I feel that they don’t care about the quality of their work !
Dealer Response
I am so sorry to hear of your disappointing experience with our service team. We are always looking to improve and I will pass this along to our Service Manager, Ed Crutchfield. Please call Ed with any further comments or concerns at 203-929-5391 ext. 318. Have a good weekend!
Maximum rating = 5
The sales staff and the management with above and beyond
The sales staff and the management with above and beyond their duties to make sure that my new vehicle purchase went very smooth. Will definitely come back.
Dealer Response
We’re glad to hear our team made your vehicle purchase experience smooth. Thank you for the kind words about Mario D'Addario Buick GMC, and take care.
Maximum rating = 5
Stuffy… being there reminds me of the dealer experience
Stuffy… being there reminds me of the dealer experience from my folks buying Buicks in the ‘80’s. Sorry to be honest.
Dealer Response
Dale, Where you here on a hot day? 😂. Please let us know how we can improve. Always open to new ideas and strategies to better our customers' needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Anthony Thomas
Maximum rating = 5
D'Addario Nissan is the Right Choice as Your Nissan Dealer
Choosing the right Nissan dealer is important in order to get the best return on your time investment. Finding the right vehicle is an important part of the experience. Getting the Nissan dealership that is a good match for you will ensure that your purchase is one that will meet your needs and make you happy. D'Addario Nissan understands what shopping for a vehicle means to you and we stand out from other Nissan dealerships by giving you more choices easier online options and the customer service that you can feel confident in.
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