3401 S College Ave
Fort Collins, CO 80525

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Sales: 970-226-2213

Used Cars: 970-226-2213

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Markley Motors

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

964 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I found Markley Motors on the GMC website when searching

Reviewed by joans_monicaJanuary 18, 2025

I found Markley Motors on the GMC website when searching for the vehicle I wanted. Michael quickly reached out to me, got an estimate for our trade in and worked with me to make sure we were getting exactly what we wanted. Everyone was prompt and went above and beyond to meet our needs. It is clear the dealership takes pride in their customer service and they strive to make the buying process a pleasant experience.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Congratulations from all of us at Markley Motors. What a beautiful vehicle. Thank you for the kind words about Michael and our store. 4th generation, family owned since 1936, we definitely strive to make the process as easy and as fun as possible.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

A great purchase experience.

Reviewed by tunatoddJanuary 17, 2025

A great purchase experience. Everyone was friendly and helpful throughout the whole experience. We love our new car!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hey Todd, this is John Paul. It was great talking to you on the phone and getting to know you. I am glad we were able to get the vehicle that your wife fell in love with and that you trusted us in your vehicle consideration. Congrats on your all new 2025 Terrain and I look forward to growing the relationship.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

My experience test driving and choosing the car I wanted

Reviewed by cindysavino6January 12, 2025

My experience test driving and choosing the car I wanted was great. My salesman Bob had the car pulled up and ready for me. Bob was down to earth and easy to talk to. The car was exactly what I wanted (23 Subaru Crosstrek with low mileage) with minor hail damage. I asked for a reduction based on the dings and Bob went to his sales manager and got me exactly the price I wanted. That was the good part. Then you go into the Finance manager, Jesse Klein. Bear in mind I am paying cash, no financing. Here comes the high pressure. He pressured me on 4 different service contracts. I said no 4 times. No means no. He persisted. It was uncomfortable. Now I am a New Jersey girl. You can't push me around. But he did waste 25 minutes of my time explaining the service contract, Portfolio Protection, which I declined. He tried lowering the price, still no. He made it sound wonderful and easy to get repairs done. I checked the Consumer Affairs website Portfolio Protection gets a rating of 1.4 out of 5. Portfolio has terrible customer service based on reviews. Can't we lose these high pressure sales tactics and honor your customer's wishes?

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Cindy, I wanted to respond first by saying I am very sorry your experience with my finance department was uncomfortable and inexcusable. I don't train my employees to present that way. In fact, I constantly remind them that if someone says no to a product, they are presenting that means they didn't offer enough value in their presentation and for that reason they need to move on. It sounds like I need to remind Jesse more frequently. There is no excuse for the treatment you received in my finance office and that is not the way we normally conduct business. We failed to provide you with the experience that we strive to provide, and it won't be brushed under the rug. I am sorry once again and I hope my response regains some confidence with Markley Motors. Feel free to contact me if you would like to further the discussion. Sincerely, John Paul Buttermore

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Markley Motors

We have over 350 vehicles in stock. If we don't have it we will find it for you! Family owned and operated since 1936 come in and experience the Markley difference!

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