Mike Maroone Chevrolet South

Went to lease a Chevy Blazer EV on Oct. 26, 2024 traded in my truck, drove off with my vehicle and thought the deal was pretty much done that day but I was sure wrong!! Financing was never finished, I called at least 10 times, stopped in (I live 100 miles from dealer) emailed multiple times and had to call GM Financial myself multiple times to see what was going on. GM Financial informed me multiple times of missing forms and illegible forms that the dealership sent them that was the issue. Also, they ran my credit 3 separate times in that period when I only authorized the first one the day I went in. So now after 2 1/2 months it's finally done but I get stuck with $150 charge that I had to pay because it took so long for them to pay off my trade, then had to pay the first 2 months of my lease which they said they'd pay at the beginning of the phone call, then had to pay an extra $46 fee that I wasn't told about to use a card over the phone for payments. I also called 3 times to get new temp tags because it took so long that the initial ones expired before they got the financing finished. They promised to Fed Ex the new temp tags all 3 times and still haven't got my new temp tags from them thru Fed Ex. Very upset, very dissatisfied and will never do business here or ever recommend them to anyone. 2 1/2 months to get paperwork and financing finalized is unacceptable and ridiculous!

I had the pleasure of bringing my truck for repairs at Mikes Maroone Chevrolet south, Josh Bubick was my service consultant who made my experience exceptionally pleasant, easy, and explained every step of the process. The dynamic communication via phone and text was by far more than I expected. My truck was ready by the end of day. I strongly recommend these guys...Thanks Josh for making this process so simple. I will be back !!!

Thanks for taking care of my car is such a caring, professional manner! We are very appreciative of our service writer, Tyler, he has always been honest, caring, and helpful