1506 S Wilcox Street
Castle Rock, CO 80104

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Sales: 855-200-8615

Used Cars: 855-200-8615

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Castle Rock Chevrolet GMC

Overall Rating:

4.4 (out of 5)

93% recommend this dealer

661 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I left my vehicle with the dealership two times, but they

Reviewed by KIMBERLYVHJanuary 10, 2026

I left my vehicle with the dealership two times, but they were unable to fix the camera problem (it is intermittently not working). They said it was a programming issue, and they must not have the correct program to repair it. When I left my car the first time, I had thought the problem was still covered under warranty so was surprised when there was a charge since the service department had not communicated what the price for diagnostic work would be. When the problem continued after the second time they had my car, I called several times to request a refund of the $250 diagnostic fee; what good is a diagnosis if they can't fix it? Each time I called, the receptionist promised to pass my message along to the service manager and return my call, but I never got a return call (this happened 3 or 4 times). Finally when I called again and spoke to someone in the service department, he advised I bring the car in again. I gave up because I don't have time to keep taking and leaving the car that they had previously told me they weren't able to fix.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback about your experience. Our Service Director did not receive any messages for some reason but he does want to get the refund taken care of. Please email our Internet Director Phil (pmctaggart@buyfoundation.com) so he can get the correct information for the refund.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I called to schedule a service appt and actually reached

Reviewed by BobJanuary 08, 2026

I called to schedule a service appt and actually reached a live person AT the dealership. Once I arrived, the shop was clean and the staff was very friendly. Abi took great care to review my requests. The work was done in a timely manner. Thanks for helping me with the coffee machine Abi. I will definitly be back.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service was amazing and the staff was friendly and

Reviewed by peggyvalerio42January 07, 2026

The service was amazing and the staff was friendly and attentive.I would definitely recommend friends and family to your dealership!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Castle Rock Chevrolet GMC

Castle Rock Chevrolet Buick GMC is proud to provide our Parker, Elizabeth, Franktown, Lone Tree, Highlands Ranch, Monument, Colorado Springs, and Castle Rock area customers with great deals on new and pre-owned Chevrolet, Buick, and GMC cars, trucks and SUVs. We also carry used vehicles from top manufacturers, so ask one of our sales associates to help you look through our inventory. They will be able to answer questions that you have while looking for the perfect vehicle. We also house a Parts & Service department as well as a Finance Department. Castle Rock Chevrolet Buick GMC is here for you!

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