1717 Santa Monica Boulevard
Santa Monica, CA 90404

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Sales: 888-910-3192

Used Cars: 424-566-7081

Reviews of Santa Monica GMC

Overall Rating:

3.9 (out of 5)

73% recommend this dealer

48 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Dealership in LA hands down.

Reviewed by emaildovApril 07, 2025

Best Dealership in LA hands down. We bought a beautiful car here, best service & pricing anywhere! Ask for vroom & Harout they where our salesmen and the sweetest people ever. Thank you, Santa monica Buick/GMC

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for the amazing feedback! We're thrilled to hear you had such a great experience with Vroom and Harout — they’ll be so happy to know they made your visit special. Enjoy your beautiful new car, and welcome to the Santa Monica GMC family!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had an outstanding experience purchasing our new car

Reviewed by MAAYAN ASSAYAG from Los Angeles, CaMarch 15, 2025

We had an outstanding experience purchasing our new car from Santa Monica Buick GMC. From start to finish, the entire process was smooth and professional. The team was incredibly knowledgeable and made us feel confident in our decision. We want to give a special shout-out to Victoria, who went above and beyond to make sure everything was perfect. Her expertise and attention to detail were truly impressive. She answered all our questions with patience and clarity, ensuring we fully understood every aspect of the vehicle and the purchase process. What?s even more impressive is that Victoria continues to provide exceptional support even a week after the purchase. A week later, she?s still available and responsive, patiently addressing any questions we have with the same level of professionalism and care. The warm and welcoming atmosphere at Santa Monica Buick GMC made all the difference. It?s clear that customer satisfaction is a top priority here. We?re thrilled with our new car and highly recommend Santa Monica Buick GMC to anyone looking for a top-notch buying experience. Thank you again to Victoria and the entire team for making this such a positive experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your amazing experience! We’re thrilled to hear that Victoria and our team at Santa Monica GMC made your car-buying process smooth, professional, and enjoyable. Customer satisfaction is always our top priority, and we’re so glad Victoria's dedication and support stood out to you—even after your purchase. Enjoy your new car, and we appreciate your recommendation! If you ever need anything, we’re here for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

GMC of Santa Monica is literally a joke.

Reviewed by BofieFebruary 06, 2025

GMC of Santa Monica is literally a joke. I planned ahead for an extended test drive, confirmed multiple times, and everything seemed set. But the moment I arrived, the manager, Collin, came up to me and said, “This is not a rental place. If it was, then we’d just give out cars.” Seriously? After all that planning? Fine, whatever. I figured I’d still test drive and get a quote. Then they hit me with $1,700/month with $3K down … for a Hummer EV. Excuse me, what? That’s beyond ridiculous. Absolutely terrible experience—zero professionalism, zero customer service. Don’t waste your

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your feedback and understand how frustrating this experience must have been. Clear communication and professionalism are important, and we regret that your visit did not meet your expectations. If there’s anything we can do to address your concerns further, we’d be happy to assist.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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