Stowasser Buick GMC

Son un personal muy amable y muy censillos juan Carlos nos trató de maravilla y fue muy amable todo el tiempo una persona excepcional muchas gracias por todo

Some employees are not the friendliest. The facilities are very clean.

I bought a car a little over two weeks ago from Stowasser GMC. I called and talked to Angel Corona on the phone. On the phone, I requested a specific VIN. Their dealership was the closest one to me that had a car with all the features I was looking for in a GMC Terrain SLT. I wanted the Safety Plus Package. Me and Angel agreed for me to come pick up the car that night. Because I was driving there after work and I live two hours away, I got there after hours. They did not show the car first. They had me sign all of the paperwork. On the way home (it is 11 p.m. at this point), I realized the car was missing one of the features I had driven all the way to Santa Maria for. Once I got to Bakersfield, I checked all of my paperwork and looked online to see what the VIN number of the car I requested was. They had sold me a base model car that only had a couple of added features, but none of the features I had driven 2 hours for. Since it was so late, I decided to call the next day. At 8 am I called and spoke to both Angel and Job Diaz. They told me there was nothing they could do. Job chastised me on the phone telling me that it was completely my fault that I drove away with the wrong car. He kept saying this even after I explained that the sticker they place on the car had the VIN number of the car I requested. I also spoke to Jacob Stowasser and he told me the same thing. There is nothing that they could do for. Over the past two weeks, it has been hard to get in contact with him. He claims he called and left me a message when I did not receive one. Of the safety features, sunroof and bonus audio package I thought I had been paying for, the only thing they only offered to add in rear censors to the car that they gave me. The never once admitted that they had made a mistake. They only blamed me in entirety for the mishap that occurred and offered to pay $600 for something that is a multiple thousands of dollar mistake.