Honor Buick GMC

This message is for Laissa Sanchez, CEO, Garan Godfrey, Owner/GM, and Jason Briggs, Director of Operations. I'm leaving this review in order to draw visibility to an issue I've been having with your dealership since June 15th. I bought a car from Honor Buick GMC 6 months ago and still have not received my car title. It was explained to me that your dealership made a mistake and didn't get the proper signatures on the title for the car before selling it to me and one of the signees now resides in hawaii and has not been able to sign the title. I've tried getting in front of the manager Julian, manager Ruben, and the salesman who sold me the car Joe Mares, but have not had a response or update with my title. Please have a member of your team reach out to me to help me receive my car title and allow me to remove this review. Thank you. - Peter

Worst customer service ever!!! Signed a contract, 4 weeks later they had to re do it, Re signed, they assured me my trade in loan was going to-be pay off ASAP, not happened! Called Brenda Jimenez more than 10 times a day no response. General manager is even worst!!!! no one helped! not even GMC financial.

We purchased a used car from Honor Buick in May and were thrilled with the treatment we received from sales and finance. Unfortunately, it's now time to renew the registration and it appears Honor Buick has still not submitted the paperwork of transfer to the DMV. They have not responded to calls and we are at an impasse.