1100 S Madera Ave
Madera, CA 93637

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Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Gill Auto Group Madera

Overall Rating:

2.1 (out of 5)

88% recommend this dealer

239 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

worse customer service ever.

Reviewed by maria Morales from maderaJanuary 03, 2025

worse customer service ever. When asking for a call back no one returns my calls. It's been 3 weeks and I'm still waiting for a call back.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

incomplete work on first service as agreed over the phone

Reviewed by Tony Tornero from 1218 Concord Ave, Madera CaJuly 08, 2024

incomplete work on first service as agreed over the phone with Maria Maciel Tony Tornero

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Tony, Thank you for taking the time to share your experience with us here at Gill Chrysler Dodge Jeep RAM. Our top priority is delivering 100% customer satisfaction. When you have an opportunity, we would appreciate the chance to discuss your feedback regarding the repairs performed on your vehicle by our Service Team. Please contact us at your earliest convenience. Best, Gill CDJR Team (559) 377-7154

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Horrible customer service!

Reviewed by jn8May 09, 2024

Horrible customer service!! My car was damaged there after taking it to swap out the battery. I dropped it off 8am and returned at 12pm as the suggested finish time. I noticed my batter was removed, but the peeson who removed it dragged it across my bumper because it was too heavy, causing scratches all down the bumper. The service manager Louis was very rude and condescending when talking about the damage. Now its 5pm and my car still isnt ready. They finally finished but did not update uConnect service which throws codes once battery is disconnected. Now I have to take it to another dealership to finish their job. Very disappointed at such Horrible service. Dont go to Madera Dodge, drive the extra distance its worth your sanity.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gill Auto Group Madera

Formerly Pistoresi Vintage and Madera... now simply named Gill Auto Group. We sell Chrysler Dodge Jeep Ram Buick GMC and Cadillac. Contact Internet Manager Jim Hamby today for the best deal and service.

Gill Auto Group is located in Madera California. In addition to new cars we have a great selection of reliable used vehicles as well. Come visit us today!

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