Sanborn Chevrolet

Communication was terrible throughout the process. Took way longer than it should have with parts not being ordered 3 weeks into the process. I was told they where putting new doors on my truck. That did not happen. My truck was giving back to me not finished, with lights on the dash, and I had to bring to another shop to fix and pay out of pocket. Worst experience I have ever had. Also, a new hood was put on my truck, apparently the hood vent trim wasn't replaced and replaced with the old one, which they didn't clip in all the way and flew off while I was driving on the highway. Now I will have to come out of pocket for a new one. Also, I gave the manager my keys to my hitch lock as the grill guard I had was replaced and had a hitch mounted license plate which I never got back as well. I will never recommend Sanborn Collision Department and will never bring back one of my vehicles there again.

November 2021 orded a vet gave my deposit, they said about a year or so ...no worries.. after six or so months I was checking in , was 15 in line then 14 then 12 ..then I got stage four kidney cancer, did not check in anymore... Never hearing from them agin... march 2024 I called Linda in sales ordering and they had no paper work on me nothing in the computer.... she asked if I had paper work on it and I did and to send her it... and at this point I said just cancel my order and give me my deposit back.. the next day I got a email saying were to send the check.... Not a sorry not a aaa man this is what happened how can we make this up to you.....nothing.... I bought on at Steves in Oakdale (thank you Joe M )... sandorn customer service at its finest......

Angelo help us purchased our first electric car. He's really knowledgeable and patient. He's more like a consultant that help us through all the questions and concerns about the purchasing, very good experience with him. Through him, gain a lot of knowledge and confidence about our new car. He's really responsive. Good dealer