28332 Camino Capistrano
Laguna Niguel, CA 92677

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Sales: 949-328-5673

Used Cars: 949-328-5065

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Laguna Niguel GMC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Got my new car!

Reviewed by Tom Marier from San Clemente, CAApril 17, 2023

On April 6, 2023, I took delivery of a 2023 Yukon Denali Ultimate, which was a SUV that I ordered, equipped the way I wanted it. John and the entire sales staff were great! I have purchased/leased 4 other vehicles from this dealership and have always been treated well. If you want to avoid all of the seemingly normal drama that goes along with walking into a dealership, you need to try this one - you'll be pleasantly surprised.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Unprofessional Service

Reviewed by cbulman from san clemente, CADecember 07, 2022

My entertainment system on my GMC Yukon Denali was not working. I brought the vehicle in to get an estimate to fix. I was charged $195 and told that the dvd screen needed to be replaced for $715. I later googled and found that many vehicles of this model have the same issue and it has nothing to do with the screen. Per the instructions online all that was needed was to remove and put back in one of the fuses. Once I did that the system was working perfectly. I requested a refund of the $195 dollars from Jackson in service since it was misdiagnosed. Was very unprofessional and refused to reimburse me!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Quick and easy

Reviewed by Curt McGinty from Lake Forest, CaDecember 01, 2021

Good quick service getting my new towing mirrors installed. Also cleared the check engine light. Steve Pacheco did a great job making the repair happen.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Laguna Niguel GMC

Laguna Niguel GMC is your trusted GMC dealership in Laguna Niguel and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us you can expect to be treated like family each and every visit. We offer an extensive inventory as well as our competitive lease specials finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!

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