Rotolo Chevrolet in Fontana including address, phone, dealer reviews, directions, a map, inventory and more

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16666 S Highland Ave
Fontana, CA 92336

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Sales: 909-275-7237

Used Cars: 909-546-4204

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Rotolo Chevrolet

Overall Rating:

2.8 (out of 5)

96% recommend this dealer

894 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

cashier department

Reviewed by anonymous!!! from fontanaDecember 07, 2022

On saturday dec.3 I went to pay for my car’s services, while waiting in line i was observing one of the associates (girl with short dark hair) acting very unprofessional! When I got to the counter she was cussing (F) word to be exact and flirting with with the male employees and making sexual gestures, this is very unprofessional!! Now, the girl with the long hair is very sweet.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Rough Ride

Reviewed by Lee C McDougal from Rancho Cucamonga, CADecember 03, 2022

Bouncing/rough ride is the problem with my Suburban. Advised by dealership replacing leaking front structs at a cost of $3,013.00 would resolve the problem. I specifically asked about the condition of the rear shocks and was advised they were fine. After examination, the rear shocks are leaking and are likely the problem. I will now take the vehicle elsewhere for repair! The bouncing/rough ride still persists. Really disappointed in this dealership!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us, Lee. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Armando Rojo | armando@rotolo.com | General Manager

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Have a 2019 Chevy Malibu with 52k miles.

Reviewed by RotoloisaJokeNovember 24, 2022

Have a 2019 Chevy Malibu with 52k miles. The notorious and well known brake vacuum pump fails and it run off the exhaust camshaft. The service bulletin from GM themselves states this is a well known problem. Service tried to tell me the exhaust camshaft was completely seized because of low oil. That was a flat out lie, the car was running when we dropped it off, Robert in service tried to convince me for 5 minutes a car could run with a seized camshaft, after telling him I was a automotive tech for over 10 years and a car running with a completely seized camshaft is like pigs flying he admitted he made that part up, he then changed his story to sludge causing the issue and they wanted oil change records. After providing them and getting an email that the warranty work was approved I got another email 15 minutes later that it was on hold and not approved. I have the email saying it was not approved and I'll have to sue them now to get it fixed. I relish the day we go to court and you try to explain how is goes from approved and will be done in 2 days to never mind, its not come pick up your car. Avoid this place like the plague.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rotolo Chevrolet

Rotolo Chevrolet has been named # 1 Volume Chevrolet Dealer for California annually since 2012! Our sales department has one purpose, to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.

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