A member of the Cars.com family
A member of the Cars.com family
1515 Auto Park Way N
Escondido, CA 92029
Sales: 760-670-3852
Used Cars: 760-304-9847
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Escondido, CA that carry GMC, Buick
Overall Rating:
3.4 (out of 5)
90% recommend this dealer
332 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
DO NOT GO THERE!
DO NOT GO THERE! Took my truck into replace windshield fluid pump and look at loose piece of trim. Estimate for the work was $194. After two hours of waiting, Service rep came back with new estimate to replace the pump of $585 (ITS A $20 PUMP) and an estimate to repair the trim of $709. Since they "did the inspection" I had to pay the $194 and got NOTHING fixed. Total rip off. Again, DO NOT GO THERE!
Dealer Response
We appreciate your feedback and would love to revisit the details you describe. Our goal is to meet and exceed expectations. Without your feedback we would not learn where we have opportunities for improvement. For that, we thank you. Our Service Manager and General Manager would love to have a chance to connect. 760-432-4040
Maximum rating = 5
Advertised a used CTS I was interested in.
Advertised a used CTS I was interested in. Called no answer. Called again no answer. Showed up on the lot, no car. I am sure it was still in the service area as it had just been advertised, and the pics showed it back there. Got out, waited to be greeted. No one. Walked around the lot, no one. Lingered, no one. Finally started looking at stickers on the other vehicles on the lot, and I found a ton of BS add-ons like $299 for nitrogen for the tires. What?!? And some crappy alarm and paint protection. Looks like they are busy trying to pack on garbage for more profit. I would have left as soon as I saw that anyway. STAY AWAY!
Dealer Response
Hello Steven, Thank you for your review. After checking with the team, we could not find the time we could have missed your visit. We are sorry about that. We wish you could have come into our store and met with the manager on duty. We want nothing else but assisting you with your motoring needs. Please contact me directly and I will ensure the right pricing and the full attention you deserve. Marcelo Sandoval 760-432-4040 ext 7105
Maximum rating = 5
I enjoyed my visit.
I enjoyed my visit. Todd Rogers is a pleasure to work with. I will always get my auto work done there.
Dealer Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Maximum rating = 5
North County Buick GMC is your trusted GMC, Buick dealership in ESCONDIDO and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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