4400 John Monego Ct
Dublin, CA 94568
Sales: 925-560-4400
Used Cars: 925-560-4400
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 6:00pm |
Showing the most recent reviews from Cars.com and DealerRater.
This place was extremely trustworthy, NOW IS NOT dealing
This place was extremely trustworthy, NOW IS NOT dealing with GenEral Managers KASH was my worst nightmare ever , he lied so much and also warranty was sold to me was nothing but major mistake Ally warranty did not cover rental like they promised and some dealers don’t want to dealing with it,
Dealer Response
We appreciate the open and honest feedback and it will be considered by our team. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you.
Maximum rating = 5
I recently had an incredibly bad and frustrating
I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office
Maximum rating = 5
We purchased a new Chevy 3500 from them in 2/20.
We purchased a new Chevy 3500 from them in 2/20. It has been in the shop since 2/24. Today is 3/28. They don’t communicate delays or make their commitments for reply. I have had to involve GM corporate to get help. I need my truck for work. This is costing me my livelihood and they can’t be bothered to give an update on progress or an eta. I’ve been waiting almost 3 weeks for them to diagnose and replace a steering part. Liars, frauds, don’t buy a car or truck here. They do not stand by their product and their service is by far the worst I’ve had in 25 years of buying cars. Very disappointing.
Dealer Response
Our team has acknowledged this review.
Maximum rating = 5
WELCOME TO DUBLIN BUICK GMC When you're looking for a car dealership in the Bay Area with a phenomenal selection of Buick GMC Vehicles and used cars for sale, choose Dublin Buick GMC. Our staff is dedicated to providing you a phenomenal car shopping experience. We know your time is valuable. Research and search for your next vehicle using our fast and convenient website. If you can't find the car, truck or SUV you want, or have any questions, please contact us online or give us a call at (925) 452-4621 and we'll assist you. Make sure you take advantage of our Buick GMC lease deals and other special offers as well. We look forward to meeting you soon.
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