18400 Studebaker Rd
Cerritos, CA 90703

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Sales: 562-512-5683

Used Cars: 562-512-5654

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Penske Buick GMC of Cerritos

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

995 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service was fast and efficient.

Reviewed by Roman_jocelyneJanuary 10, 2025

Service was fast and efficient. Stephanie’s customer service was impeccable. Would definitely be returning for my next service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Appreciate the kind words about our team. We're glad to hear the service was efficient. Looking forward to assisting with your next visit at Penske Buick GMC of Cerritos.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Was sold a lemon & they wanted to charge me to fix it,

Reviewed by CHAVEZSAMUEL0313January 10, 2025

Was sold a lemon & they wanted to charge me to fix it, also got done dirty on a tire warranty, this place is garbage

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Please know that we take your feedback seriously. We understand your frustration with your purchase. You did purchase a high-mileage used vehicle and declined the purchase of an extended warranty. You brought the vehicle back after the dealer warranty expired. While we do everything in our power to recondition a vehicle, we do not know what will happen months from purchase. Regarding the tire and wheel warranty, we confirmed the mistake in coverage that you purchased and agreed to the full refund amount as soon as it was brought to our attention. I'm not sure how that is "being done dirty." Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Prompt and clear communication.

Reviewed by Boss2January 08, 2025

Prompt and clear communication. Michael Mo was very curtious and funny. Truck was ready when promised.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Glad to hear you had a positive experience at Penske Buick GMC of Cerritos. Our team is always here to provide prompt and clear communication.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Penske Buick GMC of Cerritos

Penske Buick GMC of Cerritos is proud to serve the entire Los Angeles Basin! SoCal Penske is one of the premier dealer Groups in the country. With over 600 vehicles in inventory we ensure you have adequate selection to choose from. Our primary concern is the satisfaction of our customers. Browse Penske inventory for the most competitive prices.

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