6372 W Sunset Ave
Springdale, AR 72762

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Sales: 479-316-0394

Used Cars: 479-316-0403

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon Closed
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Crain Buick GMC of Springdale

Overall Rating:

3.4 (out of 5)

75% recommend this dealer

112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have a 2500 GMC, and actually live about 260 miles from

Reviewed by Bryan from Yukon Ok.October 24, 2024

I have a 2500 GMC, and actually live about 260 miles from Springdale. Coming thru Arkansas this week my truck went into power reduction. On star told me it was a transmission fault and the truck wouldn't run over 55mph. I knew Crain was up off 412 and was hoping for a miracle to make it back home that night. It was 15 till 6 when I got there and Harrison was absolutely my hero! He told me the issue, said I maybe able to get it where you can make it home and he absolutely kept his word! Most people at quiting time don't really care to hear a story of some guy that has already spent 4 days away from and wants to get home, they have already put in a days work and ready to head that way themselves. Harrison not only took the time but I am glad to report I made it home safe and sound. Got with my local dealer and they are going to get it fixed for good once they can get a part. I just have to say my next time thru Springdale I'm dropping off some donuts for my best new friend in Arkansas!! Thanks again Harrison your the man!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My time here was super easy!

Reviewed by Josieedwardss2September 13, 2024

My time here was super easy! They listened to what I was looking for, showed me multiple options, and walked me through my whole process. This was my first time buying a car, so I had lots of questions and concerns.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sarah contacted me once and I asked her to have Ricardo

Reviewed by TN Truck Guy from TNAugust 20, 2024

Sarah contacted me once and I asked her to have Ricardo the sales person contact me but he never did. Then I emailed her a few days later asking about the truck I was very interested in but never got a reply. I guess she and Ricardo were too busy.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Crain Buick GMC of Springdale

Crain Buick GMC of Springdale is a leading GM dealership in Northwest Arkansas. We carry a huge inventory new and used Buick and GMC cars trucks and SUVs for all types of drivers and their needs. You know you can trust Crain to have the largest selection in the region at the lowest prices. Customers love our fantastic customer service and attention to detail. We are the largest family-owned and operated dealership in the state of Arkansas. You don't become that good without putting the customer first. Taking care of our customers is what we do best. We're Crain Buick GMC of Springdale is the car GM dealer that works the hardest for you.

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