McLarty Daniel Buick GMC

We purchased a used 2024 Nissan Frontier from this dealership at the beginning of November. It was delivered to our house with several defect codes. We called the salesman, Richard Jenkins and he explained it might be a bad battery, he would reimburse us after we purchased one. So we did and it did not fix this issue. He in fact did reimburse us for the battery. However, he told us since it did not fix the issue that we could have someone look at it so we took it to the nearest Nissan dealership, Sparks Nissan and they deemed the truck unsafe to drive and kept it for two and a half weeks while a new alternator came in. Once it was repaired I reached back out to Richard Jenkins and sent him the repair bill which was $1,137.00 and he informed me that they were not responsible for the repair bill since we purchased it as is. However, I know for a fact that if a dealership sells a vehicle to a customer without disclosing defects with the vehicle they are in fact responsible for the repairs. I have never in my life dealt with such dishonest people before. They did not stand by their word and reimburse us for the repairs on this vehicle. I understand that a used vehicle is sold as is but when the vehicle was delivered in that condition, the repairs should be handled by the dealership, not the customer.

Excellent dealership to work with. Would definitely use them in the future. Smooth transaction and process. Love my new Yukon xl. Great selection of vehicles available

Tyler was my sales rep and helped me with an issue that came up. He was knowledgable, professional and went the extra mile for me,