815 W Auto Mall Dr
Tucson, AZ 85705

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Sales: 866-748-5550

Used Cars: 888-227-6117

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:30pm
Tue 8:00am – 7:30pm
Wed 8:00am – 7:30pm
Thu 8:00am – 7:30pm
Fri 8:00am – 7:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Royal Buick GMC Cadillac

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1930 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Spencer Harris.

Reviewed by QuigleydownunderFebruary 12, 2026

Spencer Harris. Such a great salesman, easy to do business with and no pressure, In and out approximately 4 hrs. start to finish. Recommend you go see this outstanding gentleman.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Royal Buick GMC Cadillac. Our team strives to provide a no-pressure environment, and it's wonderful to know that Spencer made your visit smooth and efficient. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had an awesome experience buying my 2025 GMC Sierra

Reviewed by Michaelgodinez82February 10, 2026

I had an awesome experience buying my 2025 GMC Sierra AT4, and it was all thanks to my salesman Spencer Harris and lot attendant Carter. From start to finish Spencer was knowledgeable, patient, and genuinely helpful—no pressure, no games. He took the time to answer all our questions, walked me through every feature, and made sure I felt confident with my purchase. The whole process was smooth and stress free, and I couldn’t be happier with my new truck. If you’re in the market for a new truck I highly recommend asking for Spencer, you won’t be disappointed!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your fantastic review, Michael! We're thrilled to hear that you had an awesome experience with us at Royal Buick GMC of Tucson while purchasing your 2025 GMC Sierra AT4. Spencer and Carter are great assets to our team, and it's wonderful to know they provided you with knowledgeable and genuine service. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new truck! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was a relaxed, no pressure sale.

Reviewed by daver2769February 07, 2026

It was a relaxed, no pressure sale. Both of the salesmen were courteous and professional. If I were to buy another automobile it would be from this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful feedback! We’re thrilled to hear that your experience at Royal Buick GMC Cadillac was relaxed and that our team provided courteous and professional service. We appreciate your trust in us and look forward to assisting you with your next automobile purchase. Please feel free to share your experience with others! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Royal Buick GMC Cadillac

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Come see us today!

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