1006 Commerce Dr
Prescott, AZ 86305

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Findlay Buick GMC Prescott

Overall Rating:

4.3 (out of 5)

95% recommend this dealer

63 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service department performed repairs on my vehicle after

Reviewed by Jim Bristow from Prescott AZFebruary 10, 2024

Service department performed repairs on my vehicle after a mouse had damaged the electrical wiring under the hood of my truck. A couple of months later I discovered the technician had got the turn signals backwards on the trailer system when I rented a trailer. I scheduled an appointment so the technician could change the wiring to the correct connections. Rather then complete the repair under the hood, where the incorrect connections were made, he chose the connector at the back of the truck. When he did this he damaged the connector. Rather then the Service department owning up to their mistake I had to file a claim on my service insurance and pay a $200 deductible.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Jim, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at (928) 445-7350 when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

A/C repair, oil change and strut replacement. Also

Reviewed by Steve from Prescott, AZJuly 29, 2023

Excellent service Friendly staff. Took our Cadillac in for A/C service and they did a great and fast job. Much better service than Lamb Chevrolet.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Steve, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent Service Department and I’m a happy custo

Reviewed by Mindy Gazzara from Seligman, Arizona July 27, 2023

Excellent service department. Never had a problem bringing my truck for service, always helpful and service is done correctly. If parts aren’t there they order once the customer approves the purchase for order of the parts Thank you Mindy Gazzara Customer

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay Buick GMC Prescott and we hope to see you again soon!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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