1930 N Pinal Ave
Casa Grande, AZ 85122
Sales: 855-367-4034
Used Cars: 520-350-9969
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 1:00pm |
See all dealerships near Casa Grande, AZ that carry GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Poor service
Took my truck in for a charging diagnostic check. Was told If I could have it there by 7:30 AM It would be first into the shop. Dropped the truck off, never heard anything all day. Tried calling but only got a voice mail, left a message. Tried calling the next day same results. Drove to the dealership and spoke with a service tech who advised they had more cars than mine to work on. I told her I had an appointment for first thing the previous morning and she advised I didn't have a appointment with the service department just with the advisors. I ask for my truck back as it hadn't been looked at yet (a 20 minute diagnostic check) and went some where else.
Dealer Response
Randy, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 836-3100 when you have a chance. Thank you, and we look forward to hearing from you.
Maximum rating = 5
I bought a Buick Envision Avenir 2022 on April 30th 2022.
I bought a Buick Envision Avenir 2022 on April 30th 2022. At the time the salesman said the chips would be there in a couple of months, well it took 10 months for Buick to notify me the parts were now available. so I called Jones Buick and scheduled me for 4/27/23 to lnstall, that didn’t happen I went to my appointment they didn’t have the parts. Now they say they are ordering them. So it will be another couple of months. I will never buy another Buick or do business with Jones Buick in the future. They apparently didn’t order the parts after the letter from Buick.
Maximum rating = 5
I have taken our 2016 Buick to this dealership 3 times
I have taken our 2016 Buick to this dealership 3 times with the same problem. There is an electrical issue with the vehicle that causes the lights to go dim and bright inside the vehicle at random times and the transmission acts up on the highway when you accelerate it either has no power or it drops down a few gears and revs up. We left the vehicle with them for a few days and they couldn’t find the problem again so they gave the vehicle back. We picked it up and drove about 5 miles to a restaurant then went to leave and it wouldn’t start. Waited more than 3 hours for a tow truck and had it towed back to the dealership. Now they are telling me that they can’t fix it until I buy a $300 battery so they can try to figure it out. $300 for a battery? Sounds like a scam to me and what am I paying hundreds of dollars for every time I take it there for when they don’t fix anything?? The vehicle never had a problem starting till I got it back from the dealership so I wonder what they really did?? Time to go to a different location
Maximum rating = 5
Buy with Confidence
Whether you're looking for a new Buick GMC or a quality Pre-Owned vehicle Jones Buick GMC Casa Grande has the right car for you. Jones Buick GMC Casa Grande has been serving the Casa Grande/Phoenix area for over 40 years and our low overhead allows us to pass additional savings on to our customers. We have a huge inventory and can get you into the perfect vehicle. Jones Buick GMC Casa Grande is committed to our customers and we are dedicated to earning your complete satisfaction. We offer honest answers and accurate price quotes. You will find more than savings at Jones Buick GMC Casa Grande.
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