3700 E Parks Hwy
Wasilla, AK 99654

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Hours Toggle

Sales Department

Sun 11:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Chevrolet of Wasilla

Overall Rating:

3.7 (out of 5)

96% recommend this dealer

287 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had my vehicle in for two recalls.

Reviewed by Lise Miller Shore from Wasilla, AlaskaNovember 11, 2024

I had my vehicle in for two recalls. Updates performed in a timely manner. Friendly and courteous service writer. Comfortable waiting area. Not really pleased with the update And the changes it has made to my vehicle. But that?s a GM problem, not the dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Lise, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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Maximum rating = 5

5.0 (out of 5)

Chevy Malibu service

Reviewed by Ksxenia Nicole Swett from Wasilla, AKFebruary 01, 2024

- I believe his name was Will but could be wrong, he was super nice and actually listened to me ? Have been trying to get my car in for about 8 months now and finally was able to get it in before engine light going away and having to cancel appointment as I had the first couple times thanks to the excellent customer service, very grateful to not have to worry about my car!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ksxenia, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Maximum rating = 5

1.0 (out of 5)

If you buy a vehicle from them and have to get any kind

Reviewed by First time Chevy owner from Wasilla Alaska January 18, 2024

If you buy a vehicle from them and have to get any kind of service work done feel for you. I hope this helps you on not ever giving any kind of services to this dealership. The three service counter guys are a complete joke. This is all Warranty work. First had an appointment on 1-15-24 the server for Chevy went down ok not the guys fault gave them my name and number to call me when it came back up no call. I called them at 330pm and asked if everything was working indeed it was it was up and running by 1 they say. Ok I asked if they where going to contact me I was told they called every one they where supposed to call. That’s nice I rescheduled my appointment for 1-18-24. Give the the benefit of the doubt. Got there at the time they had given. The shop don’t open for business for 45 minutes I was told buy one of their techs. So I wait to be told I have to pay for the diagnostics for two heat switches that don’t work. This would have come out to be 450$ for the diagnostics and the part is 500$.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 361-3007 to discuss your concerns, as your satisfaction is of utmost importance to us.

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Maximum rating = 5

About Chevrolet of Wasilla

Chevrolet of Wasilla near the surrounding areas of Wasilla Anchorage Eagle River Palmer Sutton and Fort Richardson Alaska features a wide selection of new Chevrolet and used Chevrolet cars trucks and SUVs.

Lithia is one of America's largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.

We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.

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