Chevrolet of South Anchorage

Sysee Joel's She was the kindest, least intimidating sales person we have ever worked with. Me and my husband always cringe at buying a new vehicle, but she made the process so easy, she was very wonderful to work with.

I thought lithia hyundai was the worst customer service provider (sales deparment) but I was wrong, the worst is lithia chevrolet. First I tried to make a purchase at the dealership but nobody cared I was there, literally 3 sales person ignored me, when finally someone approached me this person was helping like I was not a worth buyer. So I decided to make the purchase the on driveway website and the overal transaction was a way better than deal with some sales person at the dealership. After almost finished the process I decided to pick up the car at the Chevrolet dealership and finalize the contract process. The sales person named Brantley was very nice and very professional. Mark Rorem this person wasn't nice or polite at all, he needs to treat customers equally he was rude, showed no maners anyway. It is their fault that I have to decided to work with driveway directly because the dealership's hospitality is not the same for everyone. Lithia please teach to your employees in how to make every single customer welcome to the store, Specially sales and financial department.

Sold me an emissions deleted used vehicle to me with oversized tires., the transmission went out and they tried to lie to the warranty company saying that it was not what they sold me. I took pictures of the truck the day it was picked up from the dealer ship and the add they posted on the website that led me to the truck. The 2010 dodge they sold me was emissions deleted and had oversized tires. I flew down to Anchorage Ak and met the salesman to pick up the vehicle. Really need a truck a bad way. I dealt with some of the largest crooks in the trade. I spent 30,000 dollars cash on the truck. I dealt with Isaac, Edgar Corona and Kenny Walton. the truck did not even make it from Anchorage Ak to Fairbanks. Ak. the trip was 480 miles before it stranded me. The vehicle was towed back to Fairbanks. I took it to Midas and MTR transmission in Fairbanks they are the most amazing people I know. Chad and Erin. The truck sat for 5 months, While the clowns at Chevrolet of South Anchorage did nothing until I contacted a lawyer. Chevrolet of south anchorage opened a claim with Assurant the warranty company in whom I purchased a warranty through at the dealership. Chevrolet of South anchorage delivered what was thought to be remanufactured transmission to the transmission shop 5 months later. The transmission shop installed what they brought. What they brought had no paperwork or any information whatsoever ever. the transmission shop (MTR of. Fairbanks) was told to install under warranty. So they did. When the truck was picked up, there was nothing to tell me what Chevy of South Anchorage installed or had the trans shop install. I am now 9000 miles on that transmission and had to have it towed home again. I took it back to MTR and have discovered Chevrolet of South Anchorage had not closed the paperwork with the warranty company and delivered what was a junk yard transmission. I called the dealership and the transmission shop has called many times and we are being ignored. I am contacting the EPA AS THEY KNOWINGLY SOLD AN EMISSIONS DELETED VEHICLE,Which is now what is considered a stuck asset. I cannot sell, trade or get rid of. I am out 30,000 cash. Whatever you do , do not go to Chevrolet of south Anchorage for any vehicle purchases.