118 US-43
Tuscumbia, AL 35674

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Sales: 256-383-3731

Used Cars: 256-383-3731

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Greenway Chevrolet of the Shoals

Overall Rating:

2.9 (out of 5)

69% recommend this dealer

48 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

It your fault when buy NEW damaged car from them.

Reviewed by Greta Byrd from Tuscumbia, AlAugust 23, 2023

I would not at all recommend Greenway at all. I bought my 2023 malibu new off the Lot in January. About 1 week later i noticed the carpet comming out from under the driver side door and then before i could get to the dealership a couple days later I noticed the corner of the bumper was poped out a little under the head light so when i carried to the dealer ship they fixed it and the carpet and 2 days later, the same thing, bumper and carpet. The 2nd time i took it they rented me a car for 3 days to work on my car, the fix lasted maybe a week, carpet and bumper both again the same. The 3rd time they started saying they believed I may have hit a curve, I insisted to them I did not and once again I leave with problem not solved just fixed long enough to get me out of there. Finally the 4th time back it had been bought out by long Lewis and the ordered carpet for car and made sure it was fixed correctly, like greenway should have done and as fare as the bumper long Lewis's body shop guy looked at the bumper and confirmed it was not my fault so then I had to Waite on chevrolet to approve the labor cost to fix the bumper and the day before I was to take the car in, (for the 6th time) I hit a deer, so now greenway chevrolet is completely off the hook for there negligence. This has been nothing but a drawn out mess and has put me through so much trouble having to take car there, get someone to pick me up and take me back everytime I had to take the car there. When a person buys a new car you don't expect to have it at the dealership being worked on 6 times in the 7 months you have.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Like family

Reviewed by Kristy Williams from Tuscumbia, AlabamaMarch 04, 2023

They treat my family like it?s their family. Always a great experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Individual

Reviewed by CHARLES ELLEDGE from Muscle Shoals, AlabamaFebruary 03, 2023

Good experience at Greenway Chevrolet. Purchased a new Chevrolet Equinox. The salesman Nathan was very patient with me, answering all my questions.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are so pleased to hear of your great experience with Nathan! Thanks for taking the time to share it with us.

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Greenway Chevrolet of the Shoals

Greenway Chevy of the Shoals - a new way the right way. We are the home of upfront pricing NO dealer fees non-commissioned salespeople lower taxes a 3-day money-back guarantee and we'll buy your car even if you don't buy ours!
Our Chevrolet dealer in Tuscumbia AL offers top-notch sales service and financing departments. With strong values and integrity our car dealer offers student and military discounts. We've been serving the Tuscumbia area for over 30 years and are here to help you find the vehicle you're looking for.

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  • No cost, no-hassle negotiation
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