3071 S US Highway 231
Ozark, AL 36360

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Sales: 334-635-9250

Used Cars: 334-635-9241

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Gilland Chevrolet GMC

Overall Rating:

3.8 (out of 5)

93% recommend this dealer

168 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor service led to transmission issues.

Reviewed by VernesiawomackApril 25, 2024

Poor service led to transmission issues. I have been getting my oil changed for years and was told that all fluids are checked at each service. I was on my way home and car started jerking and stalling only to find out it was 1 1/2 quarts low in transmission fluid. I had just had the oil changed on 3/4/2024. Had a talk with the desk guy and he confirmed that I had been coming for years and they check all fluids. I asked, then why was my transmission fluid low? No response was given.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service and staff had transmission problem got

Reviewed by hiltonbackhoeJanuary 05, 2024

Excellent service and staff had transmission problem got my car in and out in 3 days I'm very satisfied

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst purchase experience ever.

Reviewed by Savingyouthetrouble from AlabamaDecember 19, 2023

Worst purchase experience ever. Salesman not knowledgeable, manager an xxx, go elsewhere. Don’t waste your time.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (334) 774-9030 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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