600 Columbus Pkwy
Opelika, AL 36801

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Sales: 888-479-2219

Used Cars: 888-886-6285

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 12:00pm

Reviews of Glynn Smith Chevrolet GMC

Overall Rating:

3.5 (out of 5)

90% recommend this dealer

352 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They quoted a price through an IPhone text.

Reviewed by RodMarch 07, 2024

They quoted a price through an IPhone text. Then deleted, erased, or unsent the message. After everything was said this $31,800 Traverse was over 40k with no rebates whatsoever. They are CROOKS! I would not buy anything from them if it was marked down by fifty percent. I hope they go out of business. The good reviews left are probably by employees or their families.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

On behalf of Glynn Smith Chevrolet GMC, I would like to express our appreciation for the time you took to share your experience. It seems as though we do not have your name in our records nor do not quote prices as you described. Is it possible that you had this experience with a different dealership? Providing a positive experience is our top priority. If you would like to discuss your experience further, please reach out to me at 334-610-0676 as I would like to learn more about your experience. Sincerely, Michael Lee Business Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Don’t honor AD prices.

Reviewed by MulacatFebruary 18, 2024

Don’t honor AD prices. Watch out for add ons(gap ins, paint protection,anything they can slip you.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for providing us with your feedback. However, I am trying to find your information in our system to reach out to you directly to discuss what you have detailed in your review since it does not reflect the standard of customer service, we hold ourselves too. We do in fact honor our Ad prices and the add-ons we offer are at a convenience to the customer and some of these add-ons are required to be offered by law, but we allow all of our customers to decline the add-ons if they wish. Please contact me at your earliest convenience so we can discuss your experience in more detail and get the necessary information for our system. Sincerely, Michael Lee | Business Manager | 334-610-0676

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Experience!

Reviewed by Tommy Poole from Auburn, ALFebruary 09, 2024

Great Experience! I was one hour early to my scheduled appointment time and they were very accommodating! They finished the service and I was out the door before my scheduled appointment time!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the kind words, Tommy. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Glynn Smith Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, JP Harper | Service Manager | (334) 610-0676

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Glynn Smith Chevrolet GMC

At Glynn Smith Chevrolet GMC in Opelika we have created something truly remarkable: a 100% enjoyable car-buying experience. Nobody wants to be "sold" a car. At our dealership a knowledgeable friendly staff is at your service to help your car-buying experience continues well after you have selected the vehicle that is right for you. With our top-of-the-line service department friendly support team and open communication you can rest assured that you will be well taken care of long into the life of your car. We don't just sell cars we build relationships. That's the Glynn Smith Guarantee. Get ready to smile!"

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