211 Ross Clark Cir
Dothan, AL 36303

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Reviews of Action Buick GMC

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Action Buick - GMC, Dothan, AL

Reviewed by Gary Phillips from Dothan, ALJanuary 24, 2023

Had Buick serviced yesterday. There was a special of $20. off if a battery was purchased, so I requested they check my battery. They checked it and charged me $25, for doing so, then they told me my battery needed to be replaced but that they didn't have any in stock. When I paid the bill there was a 2.75% if a credit card was used which was not disclosed to me before service was performed. The next day I went to Battery Source to have the battery replaced just to be told there was nothing wrong with my battery. Be careful, be very careful if you have your vehicle serviced at Action Buick - GMC in Dothan, AL.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Robin Coachman

Reviewed by Robin Morrison Coachman from Dothan, AlNovember 20, 2022

Everything is great. Service was great as well. I will bring my vehicle in again for service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Experience

Reviewed by COREY WILSON from Dothan, AlOctober 21, 2022

Cheryl was great! It has been a long time since a sales rep showed us a full demo of our vehicle and we trade in every 3 years. This our first time purchasing from Action and we most definitely will be a repeat client due to the experience with Cheryl. Tyler in financing put the icing on the cake with answering all the questions I had about financing options and he was able to find a lender to get us to a desired interest. Click to Copy

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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