1170 Center Point Pkwy
Birmingham, AL 35215

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Sales: 888-791-2478

Used Cars: 888-255-6808

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Serra Chevrolet

Overall Rating:

3.9 (out of 5)

76% recommend this dealer

938 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The first guy salesperson that I had tried to charge me

Reviewed by yhorner2018October 22, 2024

The first guy salesperson that I had tried to charge me $3,000 more. They end up firing him the second one on the second contract that I had to go sign. Try to charge me again more as soon as I sign that second contract that was $2,500 more than the asking price after being promised a warranty on engine and transmission. Come to find out she wouldn't give it to me. Didn't even make it home and the front differential went out and now they're no longer returning my phone calls

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Our team has acknowledged this review.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I truly enjoyed working with the salesman.

Reviewed by angelemartin46April 30, 2024

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Enjoyed getting my service with the Serra team.

Reviewed by Jessica.kingApril 21, 2024

Enjoyed getting my service with the Serra team. Great, friendly, and precise. Thanks Serra Team!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We can’t thank you enough for writing this awesome review for our dealership, Jessica! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Serra Chevrolet Birmingham Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra Chevrolet

If you are looking for a high quality vehicle purchase or service and great customer service experience; then you have come to the right place. Serra Chevy is the perfect dealership to choose your next vehicle. Our reputation for success comes from our dedication to our customers and our community. Whether you are from the Hoover Gardendale Trussville Birmingham or Bessemer areas; Serra Chevy is the place to go when you are in the market for a new or previously owned vehicle or maintenance on your current vehicle. Come let us show you how car buying and service should be.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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