Genesis of Waukesha in Waukesha including address, phone, dealer reviews, directions, a map, inventory and more

1583 E Moreland Blvd
Waukesha, WI 53186

Get Directions

Sales: 888-391-8918

Used Cars: 888-375-5628

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 12:00am

Reviews of Genesis of Waukesha

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

1609 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Boucher Hyundai is a fabulous dealership with very

Reviewed by JmurrayJuly 10, 2023

Boucher Hyundai is a fabulous dealership with very friendly and knowledgeable sales staff and managers. Dade was my sales person and he was great to work with from looking at cars to delivery. He explained all aspects of the cars I test drove at and made choosing the right vehicle for my family an easy process. I would recommend him to any family and friends.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Congratulations on your new purchase! Thank you for sharing your experience with Genesis of Waukesha. We're thrilled to hear that you found your experience with Dade to be a positive one. We appreciate your business and hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Booked an appointment to test drive a gv70 and received a

Reviewed by RobJune 24, 2023

Booked an appointment to test drive a gv70 and received a confirmation for a morning test drive at around 9:15 ….when I got there they told me they had no gv70’s for me to test drive! Why did I go to the trouble to make an appointment and why did they confirm it? Complete waste of my morning and they acted like “ so what”. No apology, no nothing….never going back here.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Rob, please feel free to contact Chris Baker, General Manager, at 262-522-1000 directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I could not recommend their service dept.

Reviewed by DrNotesMay 23, 2023

I could not recommend their service dept. more highly. I just got a new G70 and for some unknown reason one of the tires was an older tire that didn't match the factory tires and the wheel had some curb rash scrapes. Since it was new and they could not get the previous Michelin model that was on the car, they replaced all four tires as well as had the wheel damage repaired! I was very pleasantly surprised, I give them my highest recommendation. Their staff is very friendly and professional as well. Looking forward to 3 years of top notch service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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