Genesis of Milwaukee

Darlene Larsen Made My Genesis Purchase Effortless and Enjoyable! I first met Darlene Larsen during the pandemic when I was considering a new Genesis. The timing wasn’t right, and I told her I’d need to pass for now but asked if she could follow up down the road. And she did. That follow-up wasn’t just a courtesy, it was the beginning of a truly exceptional experience. Darlene was knowledgeable, patient, and genuinely listened to what I wanted in a vehicle. There was never any pressure, just honest guidance and thoughtful recommendations. When I was finally ready, she and the dealership team made the process seamless. The showroom was spotless, the staff was professional, and I drove off in my new GV80 the same afternoon as my appointment. If you're looking for a consultant who treats you like more than just a sale, Darlene is the one. She made the entire experience feel personal, easy, and exciting. I couldn’t be happier with my GV80 or the journey that led me to it.

Simply the best car buying experience I have ever had, and the overall service is exemplary!

Dropped my car off over two months ago for a faulty camera on driver side mirror. My mirror was recently replaced by them and now the camera would go blank and not work. Was told they fixed that problem but when they did it caused my whole screen display to go blank and won’t turn on. They replaced the front harness and still nothing. Now going on week 13 without my car and no plan on when i will get it back. Never again will I buy a Genesis or recommend it to others.