Wolfchase Hyundai

I PURCHASED A 2020 JEEP GLADIATOR FROM WOLFCHASE HYUNDAI. IT WAS THE BEST VEHICLE BUYING EXPERIENCE EVER. I SAW THE VEHICLE THE PREVIOUS DAY ON THE WOLFCHASE HYUNDAI WEBSITE. MR NORTON REACHED OUT TO ME AND HELP START THE FINANCING PROCESS BY THE TIME OF MY ARRIVAL THE FINANCING WAS COMPLETED. I TEST DROVE THE VEHICLE, SIGNED THE PAPERWORK AND OUT THE DOOR. THAT IS HOW VEHICLE PURCHASING SHOULD BE!!!!

Wolfchase Hyundai made a number of mistakes writing my lease in July of 2023 such that Hyundai refused to accept it. It took a month of calls to Hyundai and Wolfchase to get an updated lease printed (two, actually -- Hyundai accepted the third version ). Wolfchase was (eventually) pretty eager to get things fixed because Hyundai hadn't paid them for the car yet. By the time Wolfchase gets the title application to the tax office, it's two months overude. They've also miscalculated the tax, meaning I overpaid Wolfchase. I contacted them to ask for my money back and for them to pay the tax penalty resulting from their delays, but now that Hyundai has paid them, suddenly they don't respond. In their defense, I am an out of state customer and they don't often write leases for us. In my defense, I brought this up prior to doing business with them, but they evidently belong to the 'say whatever it takes to get the customer into the store' school and so their assurances that they knew what they were doing resulted in months of delays and hundreds of dollars between penalties and overpayments, neither of which they've assumed any responsibility for. Hyundai makes some great cars. Maybe one day their dealerships will catch up.

Good dealership and sales personnel, but finance is terrible! Finance elsewhere strongly recommend! Good selection of cars.