8494 Tyler Blvd
Mentor, OH 44060

Get Directions

Sales: 440-701-2160

Used Cars: 440-701-2160

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of GENESIS OF MENTOR

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

43 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

From my experience your guys just try don’t check over

Reviewed by jjarosDecember 12, 2025

From my experience your guys just try don’t check over the vehicle before sending them back to the customer. And this isn’t the first time this happened to me. Came in a month ago for an oil change. I asked for them to see if I needed an alignment. Service manager marks down my request. I pick up car and he says the mechanic said I wasn’t in need of an alignment. Leave dealership and immediately noticed a vibration that was most noticeable over 70 miles per hour. Call to make an appointment. Well they cat get me in for 3 more weeks because they don’t have a loaner until then. Guess what for 3 weeks I had to drive slow and deal with this horrible vibration to learn it needed an alignment. Maybe your techs should start to do their jobs the first time. Just very frustrating

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

From my initial call, they knew who I was and what I

Reviewed by GMELLEDecember 12, 2025

From my initial call, they knew who I was and what I drove without any prompting. Appointment was handled flawlessly. Waiting area is beautiful and well designed. So far, very impressed with my dealer relationship.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone was very pleasant and friendly.

Reviewed by LDENUN1336December 11, 2025

Everyone was very pleasant and friendly. The dealership was spotless and they expedited my oil change and tire rotation. They are wonderful.!! I couldn’t believe that the manager remembered when we came in to lease my vehicle a year ago. That impressed me.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About GENESIS OF MENTOR

The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top