2900 Morse Road
Columbus, OH 43231

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Sales: 614-471-3000

Used Cars: 614-441-9863

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Genesis of Columbus

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst experience ever.

Reviewed by benshopper28December 12, 2023

Worst experience ever. Lied to and hidden fees. Dealership aesthetics were deplorable. Won’t ever return.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This is the worst Genesis dealership I've ever witnessed

Reviewed by buckforbisJuly 07, 2023

This is the worst Genesis dealership I've ever witnessed and totally unrepresentative of the brand. The facilities are dirty, parking lot full of potholes, customer service is terrible, service experiences are even worse. Getting promised a loaner vehicle on the phone then finding out I was lied to by the apathetic staff about not having any available and your only choice being to either walk in a crime-ridden neighborhood or call yourself a rental car out of your own pocket is unforgivable. The chairs in the waiting room are visibly damaged, the floors are dirty, the exterior of the building is damaged and the signs still show the building as a used Hyundai dealership, which doesn't even live up to those standards. By comparison, the Hydundai dealership next door to them, which shares the same parking lot, looks 100% better. Couldn't be more disappointed and will never return. Odds are, this place will (and should) lose their dealership license.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

My experience has been less than expected from a luxury

Reviewed by Joe.Moorehead57May 16, 2023

My experience has been less than expected from a luxury brand compared to other brands

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Genesis of Columbus

The team at Genesis of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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