18300 Rockside Rd
Bedford, OH 44146

Get Directions

Sales: 440-745-7563

Used Cars: 440-745-7213

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Hyundai of Bedford

Overall Rating:

3.3 (out of 5)

84% recommend this dealer

535 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

In June 2023 I purchased a Hyundai Palisade.

Reviewed by Hyundai of Bedford sold me a Palisade lemonNovember 29, 2023

In June 2023 I purchased a Hyundai Palisade. This was the worst experience ever. The truck needed a transmission. Every since then the Palisade. Been in and out the shop. Now it's not running then. Hyundai of bedford Forge my signature. And took out a bigger loan like a house. Loan out in my name and that wasn't a part of the agreement. The staff has been very nasty and disrespectful as well. Don't buy from this dealership. They will screw you over so badly. You'll feel some type away. This the second vehicle they done. Me like this with the Hyundai Palisade. Was supposed to replace the other vehicle Hyundai of bedford sold me. This LakishaTrull

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)


Reviewed by Sam from Kinzers paOctober 30, 2023

Do not believe what they say. Do not believe there bumper to bumper insurance. Check if all lights work before buying. Check windshield for chips.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us, Sam. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Hyundai Of Bedford Team

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best Service

Reviewed by Ebonie Nolan from Shaker HeightsOctober 11, 2023

My sales rep, Dave was very helpful and had a great personality. The pricing and programs are fair. Clean facilities and we were greeted when we walked in.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate your marvelous feedback, Ebonie. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Hyundai Of Bedford Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Hyundai of Bedford

Hyundai of Bedford- Serving Northeast Ohio Drivers
Formerly Rick Case Hyundai Hyundai of Bedford is your local Bedford Hyundai dealership serving the communities of greater Cleveland. Whether you live in Mentor Streetsboro or Warren check out our hours and directions and stop by today for a great deal on a new or used vehicle in Northeast Ohio. We are located on Rockside Road and are reachable via I-480 (Outerbelt South Freeway) and can be found two blocks East of Broadway Avenue in Bedford. See why Northeast Ohio drivers choose us.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top