Genesis of Cary

Genesis New Car Dealership in Cary, NC

5010 Old Raleigh Rd.
Cary, NC 27511

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Sales: 919-230-7396

Used Cars: 919-535-4726

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm
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Reviews of Genesis of Cary

Overall Rating:

4.2 (out of 5)

80% recommend this dealer

5 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ethan in the service department did a great job.

Reviewed by Thomas Byrne from Holden Beach, NCJanuary 15, 2025

Ethan in the service department did a great job. He went above and beyond to help me. Thanks

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ethan and the team appreciate your support! Thanks for choosing Genesis of Cary!

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Maximum rating = 5

5.0 (out of 5)

Figured out what was wrong and ordered the part.

Reviewed by CB from Raleigh NCDecember 30, 2024

Figured out what was wrong and ordered the part. Have to go soon to have it rine

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are happy we could assist you! Thank you for choosing Genesis of Cary.

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Maximum rating = 5

1.0 (out of 5)

Would not buy a car from Genesis of Cary.

Reviewed by Gerald Nuzzolo from Durham N.C.October 30, 2024

Would not buy a car from Genesis of Cary. The severe dept, never clear the car plus you are there over 3 to 5 hours for a oil change,my last time I had to wait 4 hours for 4 tires and the car was returned to me it was in me unbelievable

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Gerald, we are sorry to hear about the long wait times and the condition of your car upon return. This is not the level of service we strive for, and we apologize for any inconvenience caused. Please reach out to our Service Manager, Aaron Stanford, at astanford@GenesisOfCary.com or 919-447-7030, so we can address this issue directly with you. Thank you.

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Maximum rating = 5

About Genesis of Cary

Here at Genesis of Cary, it is our mission to be the automotive home of drivers in the Cary, NC area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Genesis models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Cary.

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Want more details on Genesis vehicles?

Genesis

Electrified GV70, G70, G80, GV60, GV70, GV80
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