9013 4TH AVENUE
Brooklyn, NY 11209

Get Directions

Sales: 877-263-0812

Used Cars: 855-229-2065

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of GENESIS OF BROOKLYN

Overall Rating:

3.2 (out of 5)

69% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought a 2024 G80 last week with great pleasure.

Reviewed by AudiA7fanOctober 11, 2024

Bought a 2024 G80 last week with great pleasure. From the negotiation to delivery the communication was fantastic. One person contacted me about the delivery date and someone else following up after with eagerness to go above and beyond. I have bought many cars in my lifetime and this is the first dealership I would be happy to return too.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Purchased a 2024 GV80 with software issues.

Reviewed by labmetroJanuary 20, 2024

Purchased a 2024 GV80 with software issues. AFTER many attempts by dealership and Corporate no one could rectify the problem. do yourself a favor stay away from dealership and Genesis. Beautiful car loaded with problems. traded in with 1305 miles for a reliable AUDI🤩

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

They are quick to talk you into buying a car but customer

Reviewed by Kempsterx5October 23, 2023

They are quick to talk you into buying a car but customer service sucks, I bought a 2021 Genesis GV80 which is a very good car but like I said customer service isn’t number 1 with them

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About GENESIS OF BROOKLYN

Welcome to Genesis of Brooklyn, a leading family-owned Genesis dealership in Bay Ridge Brooklyn, dedicated to serving Brooklyn, Queens, Staten Island, Nassau County, and The Bronx. Our exceptional service makes the journey worthwhile, no matter where you are! Experience unparalleled customer service as you step into our showroom or service center, reflecting our commitment to excellence in every aspect. Our new mission as a family-owned and operated dealership revolves around three core principles: Transparency, Efficiency, and Respect, ensuring a memorable experience for our customers and community. Transparency: At Genesis of Brooklyn, we pledge to conduct our business with absolute transparency, whether in the showroom, service center, or parts department, guaranteeing clear communication on pricing and processes. Efficiency: Recognizing the value of your time, we prioritize efficiency by investing in technology and processes that maximize productivity and minimize wasted resources. Respect: We uphold a standard of respect for our customers, community, and employees, offering an unmatched buying experience at Genesis of Brooklyn. Your trust is our priority, every day.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top