7200 West Sahara Avenue
Las Vegas, NV 89117

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Reviews of Genesis of Las Vegas

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

There’s only one dealership servicing all of Nevada and

Reviewed by EllENAugust 20, 2022

There’s only one dealership servicing all of Nevada and that's Genesis of Las Vegas. Unfortunately, this means Genesis owners and new vehicle buyers in Nevada are at the mercy of this dealership's lack of professionalism. Genesis buyers must go through Hyundai of Las Vegas because the Genesis of L.V. dealership still isn’t fully operational. You're seated at a dinette set in the Hyundai showroom to discuss your transaction with your salesperson. This is a very awkward place to conduct business for a so-called "luxury" brand. If you end up purchasing a Genesis and a part goes bad or needs replacement, be prepared to suffer through a wait of 1+ months for that part to get into the dealership because it must be shipped from Korea. Because Genesis is new, there are almost no spare parts in the USA. This is something the Genesis/Hyundai of L.V. salesperson won't reveal to you. Depending on your situation, if your vehicle isn’t drivable, the burden of renting a car for several months falls on you. The dealership’s service and parts department staff are unhelpful and lack brand knowledge. Buyer beware.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

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