3240 Power Boulevard
Metairie, LA 70003

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Sales: 504-216-4500

Used Cars: 504-216-4500

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Genesis of New Orleans

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

45 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I would like to express my sincere gratitude to ms.

Reviewed by jew.woodardDecember 01, 2025

I would like to express my sincere gratitude to ms. Sheena Cheneau on her willingness to go above and beyond to make me feel valued as a customer! Sheena is a great sales lady. She is the type of sales person that gives you the best deal possible without making you feel that you're getting a bunch of lies as at some of the other car dealerships that I've visited. Sheena was up front with her dealings with me. The world needs more people like her who will treat customers like a human instead as a dollar sign ! I feel that Sheena is going places because she is a top shelf sales person. Jerry Jones

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for sharing these thoughtful words about your experience with Ms. Sheena Cheneau. It means a lot to know that her honesty, professionalism, and dedication made such a positive impression. Recognizing our customers as individuals and providing transparent service is something we truly value. Your feedback is greatly appreciated and will be shared with Sheena and the team.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very impressed with the professionalism of the

Reviewed by dons8888November 25, 2025

I was very impressed with the professionalism of the entire sales team. I particularly appreciated Trent taking the time to showing me the inventory so I could find the vehicle I was most comfortable with.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your positive experience with our sales team and for highlighting Trent's dedication to helping you find the right vehicle. We're delighted to know that you felt comfortable and well taken care of during your visit. We really appreciate your feedback.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had an amazing experience at the Genesis dealership

Reviewed by Marieltoscano1November 22, 2025

I had an amazing experience at the Genesis dealership thanks to Quinton Sanchez. From start to finish, he was professional, personable, and incredibly knowledgeable. He never made me feel rushed or pressured, just genuinely helped me find the right car. He answered every question with patience and clarity, and made the entire process smooth and stress-free. He went above and beyond in every way, and I truly appreciate the care and attention he gave throughout the purchase. If you’re looking for someone who is honest, attentive, and truly excellent at what he does, Quinton Sanchez is the person to see. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for sharing your wonderful experience and for highlighting Quinton’s dedication and professionalism. It’s fantastic to hear that you felt supported and well-informed throughout your car-buying journey, and that Quinton’s approach made the process enjoyable and stress-free. Your kind words and recommendation mean a great deal and are truly appreciated.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Genesis of New Orleans

Genesis of New Orleans is your premier Genesis dealership in the New Orleans region. We look forward to providing you the best service throughout your purchase and ownership experience.

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