1000 81st Avenue Suite 100
Merrillville, IN 46410

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Sales: 219-382-0037

Used Cars: 219-382-0039

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 10:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 10:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of GENESIS OF MERRILLVILLE

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

57 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It is a great pleasure to work with Justin.

Reviewed by emeraldOctober 31, 2025

It is a great pleasure to work with Justin.He is very pleasant, polite, professional and very knowledgeable about the car I purchased. He setup and explained the technology in the car. He made followup calls and sent texts to make sure I was comfortable with car. He is always happy and willing to answer any and all questions. I feel reassured. I have known Adam since 2022 when Purchased my 2022 g80. He is always pleasant, professional and happy to answer questions I may have. Adam, you are the reason I purchased my second Genesis car within four years. Genesis of Merrillville you made an excellent choice in placing Adam in his present position. thank you Zach for taking photos, my car and the sales team, it is a good memory. I want to thank everyone who was involved in preparing the car for delivery and specially Ben, Joe French and Joe the mechanic, in my opinion is the most important team member who does an excellent job of making sure my cars are safe to drive. The car was very shiny and decorated when I first saw it. It was a very pleasant experience. Everyone was smiling and it was great to see they enjoy what they do.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dave Cox made my purchase of our second Genesis GV80 a

Reviewed by jimsch2002October 25, 2025

Dave Cox made my purchase of our second Genesis GV80 a breeze! His exceptional customer service, attention to detail, and genuine care ensured a smooth and enjoyable experience. I highly recommend Dave for his professionalism and dedication!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience! We’re thrilled that Dave made your second GV80 purchase so smooth and enjoyable. We truly appreciate your continued trust and loyalty to Genesis of Merrillville—enjoy every mile in your new GV80!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dave Cox was easy to work with.

Reviewed by amkonarOctober 22, 2025

Dave Cox was easy to work with. This is our second Genesis and we are pleased with our purchase. Dave is very responsive and understands customer service. He always makes sure we get answers to our questions.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your review and your continued business! It's great to hear that Dave made your second Genesis purchase so easy. We appreciate your loyalty and look forward to seeing you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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