1111 Napleton Way
Urbana, IL 61802
Sales: 217-582-4179
Used Cars: 217-582-4178
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Urbana, IL that carry Toyota, Hyundai, Genesis, Kia, Volkswagen, Mazda, Mitsubishi
Overall Rating:
4.6 (out of 5)
96% recommend this dealer
3376 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
GREAT, FRIENDLY FAST.
GREAT, FRIENDLY FAST. SERVICE WITH A SMILE. THEY WORK HARD TO GET YOU INTO A VEHICLE. STEVE JOHNSON THE SALES MANAGER , DEONTRE MELTON, AND DIONTE ROBINSON ARE EXCEPTIONAL SALES STAFF MEMBERS. I RECOMMEND ASKING FOR ONE OF THEM IF YOU PLAN ON VISITING THE KIA AUTO PARK DEALERSHIP ANY TIME SOON!! THE SALES TEAM HAS A HOST OF PROFESSIONAL SALESMEN AND SALES WOMEN READY TO GET YOU DRIVING TODAY!!!
Maximum rating = 5
If you can avoid coming here, please do.
If you can avoid coming here, please do. Whether it's service or sales, you'll get better someplace else. Unfortunately bought my last car here basically because I was too busy to leave town. Now I am paying the price. Faulty tire on brand new vehicle and cannot get the salesperson or sales manager to call me back after several days. They also don't follow with the Sam's Club Auto pricing. Will give you a million excuses of why that isn't "their" price. Deceptive advertising if you ask me. Before I formally switched for service they ripped my wiper off in the car wash and didn't tell me. I only found out when I went to turn the wipers on and was missing a blade!!! They did replace the blade but I had to spend time to go back. I really gave them every chance to change my mind and it is really unfortunate that they have taken a local dealership and made it so bad. Price what you want from them and then go someplace else to purchase. You'll thank me later.
Maximum rating = 5
I purchased a new Outlander Sport from Jeff at Napleton.
I purchased a new Outlander Sport from Jeff at Napleton. It was a great experience. The staff were extremely friendly and helpful. It started pouring down rain right when we were finished and they had a driver come pick us up from the other building so we didn’t have to go out in the rain. Our purchase went very smooth and effortless and we were in and out in no time! If you want a professional, friendly dealership that shows care and concern for your needs and wants, check out Napleton in Urbana!
Maximum rating = 5
EDWARD F. (ED) NAPLETON IS A THIRD-GENERATION AUTO DEALER. AT JUST 23 YEARS OF AGE ED BECAME THE YOUNGEST CAR DEALER IN THE UNITED STATES WHEN HE WAS AWARDED A PONTIAC DEALERSHIP IN BLUE ISLAND ILLINOIS. TODAY FOUR OF ED'S FIVE CHILDREN HAVE PROUDLY JOINED HIM IN PURSUING THE FAMILY BUSINESS AND HAVE A HAND IN THE COMPANY'S DAY-TO-DAY OPERATIONS. THE ED NAPLETON AUTOMOTIVE GROUP EMPLOYS OVER 1500 EMPLOYEES AND PROUDLY CONTRIBUTES TO THE COMMUNITIES THEY SERVE.
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