209 Hansen Blvd
North Aurora, IL 60542
Sales: 855-866-1727
Used Cars: 855-866-1727
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near North Aurora, IL that carry Hyundai, Genesis
Overall Rating:
4.9 (out of 5)
99% recommend this dealer
5372 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Made it right after making a mistake
The service manager made everything right despite the service advisor making a mistake during my visit. Quick service and great customer service.
Dealer Response
We cannot thank you enough for this glowing review of our service center, Timothy! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Chino General Manager Gerald Hyundai
Maximum rating = 5
Great service
Nick Shala has been my go to guy and you are VERY lucky to have him on board. He always goes above and beyond . Everyone is very friendly and helpful . Keep up the good work
Dealer Response
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Mike Chino General Manager Gerald Hyundai
Maximum rating = 5
great service
I wanted to express my utmost satisfaction with the exceptional service I received from Alejandro during my recent purchase of a Hyundai Santa Fe at Gerald Hyundai. His professionalism, knowledge, and genuine dedication to ensuring a smooth buying experience were truly commendable. Throughout the entire process, Alejandro’s friendly demeanor and willingness to assist made me feel valued as a customer. He patiently addressed all my queries, providing detailed information about the Hyundai Santa Fe’s features, specifications, and various options available. Moreover, Alejandro’s attention to detail and personalized approach stood out prominently. He guided me through the different financing options available, ensuring I understood each aspect before making any decisions. His expertise and passion for his work were evident, and it significantly contributed to my confidence in choosing the Hyundai Santa Fe as my vehicle of choice. I am thoroughly pleased with Alejandro’s professionalism, courtesy, and commitment to ensuring a delightful buying experience. His exemplary service has undoubtedly solidified my trust in Gerald Hyundai as a dealership that values its customers. I would like to extend my sincere gratitude to Alejandro for his outstanding assistance throughout the entire purchase process. He truly embodies the qualities of an exceptional salesperson. Thank you once again for employing such dedicated and knowledgeable staff. I am genuinely satisfied with my experience at Gerald Hyundai and will certainly recommend Alejandro and your dealership to friends and family in the future.
Dealer Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai
Maximum rating = 5
The name Gerald stands for honesty and the highest standard of excellence and customer treatment. Gerald management and employees care about pay attention to and are close to their customers. Our employees are some of the most outstanding in the business. As this dealership continues to grow it will be the result of all of our combined efforts and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years Gerald has meant Service.
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