Southtowne Hyundai of Newnan- Genesis of Newnan

On and out in less than 3 hours and that’s great great timing for us

TOP NOTCH SALESMAN, TRAVIS RAMBERT, at Southtowne Hyudai, Newnan, GA, deserves accolades and recognition for being an old school, hard to find anymore, true customer service professional. He is an energetic and passionate salesman, who will extend his time, share his vehicle and inventory knowledge with you, and work to put you in the vehicle that best suits your needs and desires. I didn't feel burdened with any high pressure sales pitches that left me traumatized and was not riddled in incessant emails, calls, or with pushy sales pitches post visit. Travis took his time and was open to listening and responding. If you are in the market for a Hyundai,...or other vehicle...I believe you will find Travis a great fit to help you select a vehicle that will suit your needs without feeling like you have been locked in the office unable to escape. I had also been looking at Lexus dealerships in area...and what a difference between Travis taking time to fulfill your requests and needs and being there for you as opposed to short, abrupt, indifferent reps pushing quick sales and seeking exclusively to line their own pockets. Thank you to Travis for being the difference and your professionalism. Much appreciation.

BUYERS BEWARE…my wife purchased a brand new Hyundai sonata in 2021, after the FIRST Hyundai Santa fe she had that the transmission went out within 2 years. At less than 15k miles it left her on the side of the road because of bad fuel injectors. ( the brand new Hyundai sonata) Okay, things happen, they fixed it under warranty. Fast forward to about 40k miles on the car and her car shuts down, can’t accelerate because of the same issue. Fuel injectors. She’s 8 months pregnant and left on the side of the road in the middle of the summer because the SAME problem that left her stranded the first time. The dealership tells me that they will try to get her car in the same day to take a look but can’t give her a rental until they diagnose it. After 5 hours of waiting they finally said yes, that they would give her a loaner in the meantime. Fixed under warranty yes, but having to fix the same issue twice on a car with less than 50k miles is insane. Amber weaver, in service was the only one to seem empathetic on making this situation right. Learn from our mistakes. After 2 vehicles bought here we have definitely learned ours.