3703 NORTHLAKE BLVD
West Palm Beach, FL 33403

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Sales: 561-264-2162

Used Cars: 561-264-2162

Reviews of Genesis of Lake Park

Overall Rating:

4.1 (out of 5)

94% recommend this dealer

79 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The car that I traveled for was not as advertised, Shawn

Reviewed by Y.northard1May 01, 2025

The car that I traveled for was not as advertised, Shawn , a great salesman , did everything in his power to make me walk away a satisfied new Hyundai customer. Thank you Shawn !

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your honest feedback and for giving us the opportunity to make things right. While I’m sorry to hear that the vehicle you initially traveled for wasn’t as advertised, I’m truly glad that Shawn was able to turn the situation around and ensure you left as a satisfied Hyundai customer. Shawn takes great pride in providing excellent service, and it's wonderful to know that his dedication and efforts made a positive difference in your experience. We’ll be sure to recognize him for going the extra mile.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jim consolino was excellent in ALL areas.

Reviewed by wsossonMarch 24, 2025

Jim consolino was excellent in ALL areas. This was my second time with Jim and I will come back!’

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, we're happy you found our staff to be supportive during your experience here at Napleton's Genesis of Lake Park. Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Just bought a Genesis gv60 with Randy as our sales guy.

Reviewed by IreneDecember 26, 2024

Just bought a Genesis gv60 with Randy as our sales guy. The test drive was smooth and we're looking forward to driving this electric car home today.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Irene. Thank you and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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