Gettel Genesis of Sarasota

I contacted the dealership about a vehicle that had been given a MAJOR price drop. I stated I wanted to know if it was still available, are there any known issues and if they would ship the vehicle if I decided to purchase because I’m out of state. The response received was no known issues, they run a special one a chosen vehicle at any time and when could I come in to test drive and review the numbers. Then the price increases above the 22k+ price drop the day before! After that, I stated I was all set. A barrage of emails continued for a week asking if I was interested, when I was coming in and if there were any questions they could answer. Having worked as a salesperson in car sales, I recognized it as a hook to generate business. This is a shady practice. I would not recommend this dealership or any thst pull these types of tricks.

If you want the most non-transparent pricing, you've found the place. Warning: Avoid this place at all cost.

I have been purchasing or leasing vehicles for 35 years and will be purchasing from Gettel for the next 35 years! 4 yrs ago I purchased a GV70 from Gettel and had a wonderful experience both from a sales aspect as well as servicing the vehicle for 4 yrs. All of that is what brought me back to purchase a 2025 GV70 a few days ago. I decided to go from my advanced package and bought a 2.5T sports prestige. After driving it 24 hours, I knew I was unhappy. I immediately called Lucio and told him I wanted to return the car for a GV70 2.5T advanced package. He called me back (he was off that day!) That is when even more magic happened. They not only honored their 3 day buyers exchange program, they made sure I got my #1 choice of color even though they didn’t have it in stock. Dean, Raphael and Lucio literally moved heaven and earth to find the exact vehicle I wanted…going all the way to Miami! Even Steven in finance made unwinding and winding of the paperwork, etc a very easy experience. Honestly, if you are looking to purchase or lease a Genesis, make the first best decision for yourself and go to Gettel of SARASOTA…even if you live in Lakewood Ranch…go to Genesis Sarasota. I have had many positive and negative buying experiences at dealerships over the last 35 years, but never have I had one so authentic than at Genesis Sarasota, even after I wanted to exchange the new GV70 for a different package after driving it for a day! The icing on the cake was they never gave up and found the color combination that was my first choice and I wanted 4 years ago, but wasn’t available. Now I can’t wait to have this vehicle serviced at their new location this summer! I can’t thank Dean, Raphael, Lucio and Steven enough!!