Universal Genesis

Genesis New Car Dealership in Orlando, FL

12801 S. ORANGE BLOSSOM TRAIL
Orlando, FL 32837

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Sales: 407-926-7051

Used Cars: 407-926-7051

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm
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Reviews of Universal Genesis

Overall Rating:

4.3 (out of 5)

83% recommend this dealer

196 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was a great experience José was great!

Reviewed by grivera0965January 25, 2026

It was a great experience José was great! Making sure I was ok throughout the process and keeping me informed until the end.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was greeted right away.

Reviewed by cathydawson517January 23, 2026

I was greeted right away. Manuel explained everything to me that needed to done. The work was completed and I am totally satisfied.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal GENESIS.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service, clear numbers The service was great, and

Reviewed by diegorumoJanuary 23, 2026

Great service, clear numbers The service was great, and the numbers were clear. The service was great, and the numbers were clear. I wish it was quicker

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Universal Genesis

Here at Universal Genesis, it is our mission to be the automotive home of drivers in the Orlando, FL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Orlando.

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Want more details on Genesis vehicles?

Genesis

G70, G80, GV70, GV80
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