1011 Southwest Martin Luther King Ave
Ocala, FL 34471
Sales: 352-955-4800
Used Cars: 855-366-8490
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Ocala, FL that carry Genesis
Overall Rating:
4 (out of 5)
75% recommend this dealer
16 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Over the past few months, I’ve had an extremely
Over the past few months, I’ve had an extremely frustrating experience with Genesis of Ocala. I originally brought my vehicle in for an AC issue and was told it needed an evaporator replacement. When I got my car back, the metal on the drive selector was bent, and the leather on my steering wheel was scuffed. I had to bring it back for them to fix it. Later, after a spark plug change, I found my engine cover cracked in half. They replaced it, but insinuated it was my fault. Despite several visits, my AC issue still wasn't fixed. Every time I brought my vehicle back, I was told to "bring it in when it happens" — not realistic for a full-time student and while working full time. On another visit for spark plugs, an alignment, and another AC check, my steering wheel and airbag cover were again damaged. Throughout all of this, I remained patient and professional, but every appointment felt like a burden to the staff. When I sent photos of the new damage, the service manager, Adam, took a week to return my call, only to deny any responsibility. When I asked to speak to the General Manager, Selena, I was promised she’d call within days — but weeks passed with no response. Repeated calls led to constant excuses ("she's sick," "she's in a meeting"), clearly avoiding me. Even when I tried speaking to her in person, she was conveniently unavailable. At this point, it’s clear they are refusing to address the ongoing damage and poor service. I love my Genesis, but this dealership has severely damaged my view of the brand. Taking your car to a dealership should mean trusting it will be returned in the same or better condition — not worse every time. Unless you don’t care what condition your vehicle is returned in, I strongly recommend avoiding Genesis of Ocala.
Maximum rating = 5
We drove into this dealership out of curiosity.
We drove into this dealership out of curiosity. We had never tested the genesis or even looked at it. However, we left with a new GV 80. Leo was amazing from the time we saw his smiling face as we entered the dealership to the big hug I got when we left. Leo is very personable, knowledgeable, and available. If you are looking for a new or used Genesis, look him up. You won’t be sorry.
Maximum rating = 5
Purchase experience was amazing.
Purchase experience was amazing. However, the delivery of the vehicle by the delivery company was very disappointing.
Dealer Response
Thank you for your feedback. We're glad you found the purchase experience with Jenkins Genesis of Ocala enjoyable and encourage you to reach out so we can address the delivery situation directly.
Maximum rating = 5
At Jenkins Genesis of Ocala, luxury isn't just something you drive - it's something you feel from the moment you arrive. Step into our modern, state-of-the-art showroom and experience a level of care and attention that redefines what it means to shop for a luxury vehicle. Every detail, from our elegant space to the personalized service you receive, is crafted to make your Genesis journey unforgettable. As part of the respected Jenkins Auto Group, serving Central Florida for decades with more than 20 locations, we're proud to uphold a tradition of integrity, excellence, and complete customer satisfaction. Our dealership is led by General Manager Salina Pistone, one of the few women leading in the automotive industry today. Under her guidance, our team fosters a welcoming, empowering environment where every guest is treated with genuine respect and care. Whether you're exploring the award-winning Genesis lineup-renowned for its bold design, advanced innovation, and refined performance-or visiting for service, you'll enjoy an elevated experience at every step. From complimentary maintenance and a relaxing luxury lounge to tailored follow-up care, Jenkins Genesis of Ocala ensures that your relationship with us continues well beyond the sale. At Jenkins Genesis of Ocala, we don't just sell cars - we deliver an experience worthy of the Genesis name.
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