3936 US HIGHWAY 19
New Port Richey, FL 34652

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Sales: 727-335-3405

Used Cars: 727-569-0999

Reviews of Genesis of New Port Richey

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

WORST EXPERINCE HANDS DOWN

Reviewed by FRANK ROELANT from FLORIDAJuly 05, 2023

MY 2023 GENISIS IS A GREAT CAR THE SERVICE IS A -10 This is my second service IT TAKES THREE MONTHS TO GET IN I WAS PROMISED VALET SERVICE I HAVE TO DRIVE IT THIER WAIT ALL AFTERNOON NO PAPER WORK AND TRY TO SCHEDUAL SERVICE THREE MONTHS TO GET IN . ASKED THEM TO BUY BACK CAR AND FOUND OUT CAR HAS NO VALUE THEY NEVER CALL BACK AND PUT OVER 10K DOWN, I DO NOT RECOMEND THIS DEALER THEY WANT YOUR MONEY BUT DO NOT BACK THIER PRODUCT TRY CALLING SEE IF THEY RETURN CALLS. WORKING ON A YOU TUBE VIDEO ON WHY NOT TO BUY A VEHICLE FROM THIS DEALERSHIP

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 4

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Jeena Verdelotti is the best, hands down you're not going...

Reviewed by bhimanekFebruary 26, 2021

Jeena Verdelotti is the best, hands down you're not going to go wrong working with her. I have done business before and will continue to do business with Jeena even if rebates are not in season. She is phenomenal at providing customer-centric focus and she ultimately earns your trust. Great overall person to work with and know you not getting ripped off, which is rare to say with car sales. This dealer will also go above and beyond. The valet service is something to not take likely. They are truly exceptional and such a time saver. Think about this everyone, being very busy at work, they drive an hour out of their way to pick up your car, leave a loaner, take care of maintenance and when they return.....not only do I receive my car taken care of, they also detail it and fill it full with gas. Just my opinion and experience with this business. I hope this helps.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

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