15895 South Dixie Highway
Miami, FL 33157

Get Directions

Reviews of Genesis of Kendall

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't BUY A GENESIS HERE.

Reviewed by barrysDecember 19, 2023

Don't BUY A GENESIS HERE.... my A/C went out... the on-site service advisor said it might be a week or 2 before they look at it and repair it, so I'll be out of the car until whenever they get to it. They won't honor the Genesis loaner program, told me they are not a Genesis Dealer anymore and they are waiting for Genesis to pick up what they have in the lot. They still have the sticker on the window and a website selling Genesis cars. They actually told me to go to another Genesis dealer to fix my car!!!! My sales experience here was good and so wanted the service to be good as well but apparently, they can sell a car, but you are on your own after that.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please feel free to contact our General Manager, Jeff Golden. Email jgolden@kendallhyundai.com Thank you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top