LAKELAND GENESIS

I hat great difficulty connecting home link to my garage openers on my new gv70. Anthony (service manager) at Lakeland Florida Genesis made a special trip to my home and hooked us up. This example of service and organizational culture is a rare commodity. Having managed 100’s during my career I understand how difficult it is to achieve this level of commitment. Cheers!

Tate was awesome in helping us purchase from out of town. You need a trustworthy sales person when you are driving from about 4 hours away. From our conversations on the phone while negotiating the deal to actually getting the car ,Tate was with us every step of the way.

I was reviewing dealerships service histories to help a friend, and came upon Lakeland Hyundai and Genesis. I had previously responded to numerous Genesis surveys but never responded to cars.com or other auto website reviewers which caused me to decide to do one for Lakeland Hyundai/Genesis. I have purchased three "Genesis" from now Lakeland Genesis. The first in 2009 was a Genesis under the Hyundai brand. That was eventually traded for a 2015 Hyundai Genesis, which was eventually traded for a 2023 Genesis G80 from their new dealership location. Each newer vehicle was improved from the previous vehicle with newer technology and safety equipment. All were trouble free, very comfortable, well performing, economical vehicles. All the maintenance for all 3 vehicles over 14 years were performed by Lakeland Hyundai/Genesis. The service staff were always pleasant, and the service was performed as expected generally on a timely basis. Although there were a couple of recalls during that period, I had no mechanical problems with any of the 3 vehicles. I did however purchase the extended service plan with each vehicle for the regular maintenance. I did have a question with the recently purchased vehicle service interval of 8000 miles, but they assure me that with the newest synthetic lubricants that has become the standard oil change interval.