46 Albany Turnpike
West Simsbury, CT 06092
Sales: 860-651-3256
Used Cars: 860-651-3256
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near West Simsbury, CT that carry Genesis
Overall Rating:
4.3 (out of 5)
93% recommend this dealer
589 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Purchased used car and entire process was was made easy
Purchased used car and entire process was was made easy by the staff. Harrison was great to work with and had endless patience to answer questions and explain things about the car. Great experience.
Maximum rating = 5
I saw a listing on their website and asked for a quote
I saw a listing on their website and asked for a quote and an appointment. The car was listed at $ 8,600 and also received a quote for the same amount. When I told them I would like to come and see, they said the car was not ready and asked me to come the next day. When i went the next day they increased the price to $9000, saying that they had to put some work in, and since I did not put any money that is the price I have to pay. Then why should they list a car for $8600 and quote with that price if they are not ready to finalize on the same? Daniel called and offered to honor the original price to make things right. The car was traded in, and I learned from the previous owner that he had handed over two keys and a starter. However, I was given only one key and was told that if they found the other key and the starter, they would give it to me. Hence, updated my review from 1* to 4* after the willingness to have the complaint addressed.
Dealer Response
Krishna, thank you for sharing your feedback. We take your concerns seriously and understand that you have been working on a resolution with our sales manager, Dan. We appreciate your trust in working with us and are committed to providing an exceptional experience. Thank you, Luis Plaza - Regional Sales Manager - 860-658-3527
Maximum rating = 5
I saw a listing on their website and asked for a quote
I saw a listing on their website and asked for a quote and an appointment. The car was listed at $ 8,600 and also received a quote for the same amount. When I told them I would like to come and see, they said the car was not ready and asked me to come the next day. When i went the next day they increased the price to $9000, saying that they had to put some work in, and since I did not put any money that is the price I have to pay. Then why should they list a car for $8600 and quote with that price if they are not ready to finalize on the same?
Dealer Response
Krishna, thank you for sharing your feedback. We take your concerns seriously and understand that you have been working on a resolution with our sales manager, Dan. We appreciate your trust in working with us and are committed to providing an exceptional experience. Thank you, Luis Plaza - Regional Sales Manager - 860-658-3527
Maximum rating = 5
Here at Genesis of Avon located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. With 4.7 stars on Google we're highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect vehicle to meet your needs. Our fully staffed service department including highly trained Genesis Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Find out what your used car is worth with our appraisal tool.