10 Tindall Avenue
Norwalk, CT 06851

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Sales: 877-238-2846

Used Cars: 877-259-3794

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 6:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Genesis of Ridgefield

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

47 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Recently had regular maintenance as well as a recall

Reviewed by Eric Queen from Bedford NYNovember 08, 2025

Recently had regular maintenance as well as a recall issue. Genesis provided valet service and picked up the car at my home and returned it to me when done. Could not have been easier and service was well done.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Eric, thank you for sharing your feedback about our valet service at Genesis of Ridgefield. We are pleased we made the process as easy as possible and look forward to our next opportunity to assist you. Safe travels!

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Maximum rating = 5

1.0 (out of 5)

This is the most dishonest dealership one can step foot

Reviewed by John from Norwalk, CTOctober 25, 2025

This is the most dishonest dealership one can step foot in. They will profile you the minute you walk in, especially if you are a minority. If you know what you’re talking about and refused to fall victim to their aggressive selling tactics, they will literally want you out of their dealership. Do yourself a favor and find a different dealer. You will not be sorry.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

John, this is certainly not the type of feedback we are accustomed to hearing, and it is concerning to hear. Providing all of our guests with respectful and attentive care is important to us. If you are open to a more detailed discussion about what transpired during your visit, I would be glad to take your call. Furthermore, I will also speak with my team about this feedback. Best, Anthony W. Puglisi - General Manager - apuglisi@keeler.com

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Maximum rating = 5

5.0 (out of 5)

Great service.

Reviewed by rhoda from stamfordOctober 15, 2025

Great service. Picked up my car for service and left me a loaner. I had left something in my car and they made a special trip to return it. They went above and beyond.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Rhoda! We’re glad everything went smoothly, even when you realized you had forgotten something. We really appreciate your business, and we hope to see you again at Genesis of Ridgefield! Safe travels!

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Maximum rating = 5

About Genesis of Ridgefield

Are you interested in seeing how it feels to drive a Genesis GV70, GV80, Electrified GV70, G80 or G70? Are you in search of reliable service for your Genesis model? When you take the short trip from Fairfield, Milford and White Plains to visit us, you'll get a full-service experience for every occasion. You fell in love with your car or SUV because of its capable performance specs and its unrivaled style; allow our car dealership in Norwalk, CT to help you remain connected to the feeling of driving home in one of these luxury cars.

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