4797 CONVOY STREET
San Diego, CA 92111

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Sales: 858-358-0050

Used Cars: 858-358-0050

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of GENESIS OF KEARNY MESA

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My 2026 GV70 Is in the shop at Kearney Mesa Genesis after

Reviewed by Bruce from El CajonOctober 22, 2025

My 2026 GV70 Is in the shop at Kearney Mesa Genesis after only five hundred miles. The car, which is a giant computer, contacted Genesis itself to say that it wasn't running well. I was informed that yes, it had a problem but does not now seem to have the same problem. I was promised I would get a loner and have valet service. I have received none of the above. I called three times and reached only the Subaru department. At this point I would say , you cannot trust Genesis of Kearney Mesa. Buyer, beware. Hope I have a chance to express myself in the future. And a shout out to Ryan, who I would hope would return my call after promising me the world.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Had a great experience buying my vehicle through this

Reviewed by Rick607July 02, 2025

Had a great experience buying my vehicle through this dealership. Parham and Ryan were both super helpful and accommodating throughout the entire process. They took the time to answer all my questions, and everything was handled smoothly, even given my peculiar situation. I really appreciated their responsiveness and how straightforward they made everything. Highly recommend working with them — solid team.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

As of Sept.

Reviewed by jsbarchitectOctober 31, 2024

As of Sept. 2024 it now takes over 9 weeks to get a service appointment. My first appointment for my GV60 took nearly 6 weeks, the second took 7 weeks. Now 9 weeks and all for the same issue. However, it takes several calls to make the appointment. They have two services advisors, no shuttle and no loaners. They provide a Lyft ride to work or home - one way. Yes, you're on your own to get back to pickup your vehicle. Steering wheel vibration has always been present between 70-75 mph. After balancing and tire rotation, KM Genesis said that was a normal characteristic of the car itself. Right. I continue to have home charging (level 2) issues as the car simply stops charging after a few hours. Genesis closed the other 2 dealers in San Diego county, so KM is it. I'm done with this car and cutting bait.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About GENESIS OF KEARNY MESA

We here at Genesis of Kearny Mesa know that you have high expectations for your next “new luxury vehicle near me in the San Diego, CA area,” and as an exotic auto car in California dealer, we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory of new Genesis cars, Genesis SUVs, Genesis Electric SUVs, schedule a test drive, and investigate financing options. You can also request more information about new Genesis vehicles by contacting our Genesis dealership in San Diego, or by calling 858-422-4049. We also carry a large selection of pre-owned Genesis cars and used cars of other makes that allow you to get a luxury car for a great price.

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